Delayed SMS notifications to a fraction of US and India users
Incident Report for PagerDuty
This morning we had delays in SMS notifications due to issues with one of our downstream providers. This affected a portion of our outgoing SMS notifications to the US and India. The provider has SMS notifications that were scheduled to send from approximately 14:20 UTC to 16:28 UTC queued at this time. There is the possibility that you may receive SMS notifications that may be not current. All other methods of notifications (phone, push, email) were not affected at this time. We have routed new SMS notifications through alternative providers and all notifications are being sent as expected.
Posted about 1 year ago. Apr 26, 2017 - 16:41 UTC